Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

Support Engineer (with French)

Brains Consulting is recruiting:

Support Engineer (with French)
Location: Remote

Responsibilities:
- Providing support to clients (via email and phone/ whatsapp/Skype/ Zoom) regarding technical issues: password reset,Internet connectivity issues, emailing options etc.;
- Logging remotely to client’s computer and help them solve software issues;
- Documenting issues that you deal with on a daily basis into the ticketing system;
- Troubleshooting hardware,software and network related issues;
- Escalating problems to the next level ofsupport when necessary;
- Help the client with all the necessary information.

 

Requirements:
- English – advanced level;
- French – advanced level;
- Able to communicate problems/issues to customers in a non-technical manner.
- Ready to acquire new skills (communication skills, technical skills etc.);
- Previous successful customer service experience is considered an advantage;
- Strong written and oral communication skills;
- A team player that shows adaptability and flexibility in managing a good working
relationship with clients and colleagues;
- Willingness to help people in having continuity in their computer-based activity;

 

 

Formular de aplicare

×
 Browse …
in format .doc, .pdf, .txt (max. 1 MB)
Sunt de acord ca Brains Consulting SRL să utilizeze și să stocheze datele introduse de mine, conform prevederilor GDPR.

Recomandări de la Clienții și Candidații noștri

Blog

Cum să construiești echipe de vânzări la nivel național în 2025

Cum să construiești echipe de vânzări la nivel național în 2025   Adaptabilitate. Tehnologie. Oameni potriviți.   Într-un context economic marcat de digitalizare accelerată și competiție tot mai acerbă, construirea unei echipe de vânzări eficiente la nivel național nu mai este doar o chestiune de recrutare. Este o strategie completă, bazată pe date, leadership și […]

vezi mai multe articole aici

Parteneri

URMĂRIȚI-NE PE SOCIAL MEDIA

Brains Consulting SRL
str. J.H. Pestalozzi, nr. 3-5, cam 207
Timisoara, Romania

sediul social:
str. Dreptatea, nr.16, ap. 11
Timisoara, Romania

Email: office @ brainsconsulting.ro
Phone: 0040 729 478762

Web Design by Dow Media | Gazduire Web BanatHost.ro

linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram